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How to Reuse profiles in an Insights Discovery Workshop experience

If a learner you add has an existing profile, whether you plan to reuse profiles or not, an Action required area will appear above the main list of learners.

Here you get to tell us whether this profile should be reused or not. We recommend checking with the learner beforehand as this is a decision you’re making on their behalf and new options like gender neutral pronouns are now available.  

  • If you select to not reuse their profile, they are added as a normal new learner in the experience under Not invited and progress through the statuses as normal 
  • If you select to reuse their profile, they are added under Not invited with a marker showing that their profile is being reused – once they’re invited, they will receive a special invite containing event information without an evaluator link and will jump directly to Profile generated status 

If you selected the wrong reuse option for a given learner, they can always be removed, then readded and the correct option then selected, even if they’ve been invited already. 

Until you have selected the option to reuse or not reuse their profile in the Actions required area, learners are not considered to be added to an experience.