Frequently Asked Questions

Yes. The profile comes in 30 different languages. When you fill in the Insights Discovery evaluator you’ll be asked to select the language you’d like your profile to be written in. Providing it’s on the list, your profile will come in your chosen language.

Learners can choose pronoun options for English profiles. We are currently working on developing pronoun options in other languages.

Yes! The team wheel is available in PowerPoint. You can also download each generated image in zip archive for extra convenience.

There’s no hard limit, but too many learners on the same wheel position can start to look ‘off’. We are working to make this enhancement for future releases.

Learners can be uploaded in bulk using a CSV file. Column 1 must contain the learner's First and Last name and column 2 must contain the learner's email address. Each learner requires a new row.

Evaluator links expire when the experience ends. Each new experience requires a new evaluator link. If you'd prefer an evaluator link without an expiration date, use the standalone evaluator links feature.

Depending on their permissions, users can see the organisation they belong to and the ones they have access to within a group. Client Services users at Insights have access to all organisations and groups. If you belong to a Partner group and can create your own organisations, both you and group managers at your distributor organisation will see them. The only exception to this is if you or the group managers add your colleagues to the organisation.

Yes! Simply search for a learner by name or email in the “Learner & teams” section, and you can view all their information including their organisations, profiles and experiences.

Yes! Meeting links for experiences can be left blank until closer to the start date. Once you've added them, invited learners will be sent an automated notification with this new meeting link.

Learners can complete evaluators up until the experience end date (where applicable). The system will send an automated reminder to all learners who have yet to complete an evaluator, so you won't have to chase!

Yes! When you change experience information, the system sends all invited learners an automated notification. Anyone attached to the experience can make these changes.

Yes, through the learners and teams section.

It depends. Users in a Partner group must have permission to do so. Administrators of the system working for Insights can also add organisations to the New Customer Platform.

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Frequently Asked Questions

Short-form, high-level explanations of Insights methodologies, products and other services.

For more information, speak to a customer migration support specialist